Privacy Policy

At Orkun Solutions Co., Ltd., we are committed to safeguarding our users' privacy and personal information. This Privacy Policy outlines how we collect, use, and protect the data entrusted to us through the use of our "ORKUN APP" and related services. By using our app, users acknowledge and consent to the practices described in this policy.

Collection of Information:

We collect certain personal and non-personal information from our users to provide a personalized and efficient experience. This may include: Personal information: Name, email address, contact number, and other relevant details provided during registration or account creation.

Usage information: We may collect data on how users interact with our app, including log files, device information, IP addresses, and browsing activity. Service provider information: In order to facilitate the connection between users and service providers, we may collect and display information such as business names, contact details, service offerings, and user reviews.

Use of Information:

We use the collected information for the following purposes:

Data Security:

We prioritize the security of user data and employ industry-standard measures to protect against unauthorized access, alteration, or disclosure. We implement encryption, firewalls, and secure storage systems to ensure the integrity and confidentiality of user information.

Third-Party Sharing:

We may share user information with trusted third-party service providers and business partners to fulfill our services and improve user experience. However, we do not sell, trade, or rent personal information to any third parties for marketing purposes.

Information access

If you would like us to delete your personal information from our system, please contact us at [email protected] with a request that we delete your personal information from our database. We will use commercially reasonable efforts to honor your request; however, we may retain an archived copy of your records as required by law or for other legitimate business purposes.

Legal Compliance:

We may disclose user information when required by law or in response to legal requests, enforce our policies, protect our rights or the rights of others, or address security or technical issues.

User Control and Rights:

Users have the right to access, update, or delete their personal information by contacting us through the provided channels. However, certain data may be retained for legal or legitimate business purposes.

Policy Updates:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Users will be notified of any significant changes, and our app will make the revised policy available.

Sharing of Location Information:

To facilitate the delivery of home services and improve the overall user experience, customers may be required to share their location information with service providers through the "ORKUN APP." This allows service providers to accurately assess service availability, estimate travel times, and efficiently reach the customer's location. The location information shared will be limited to the necessary details required for the service provider to fulfill the requested service effectively.

At Orkun Solutions Co., Ltd., we prioritize user privacy and implement appropriate safeguards to protect location information. We strictly adhere to applicable data protection laws and ensure that service providers accessing customer location information are bound by confidentiality agreements and are committed to using the information solely for service-related purposes.

Customers retain control over their location-sharing preferences and can choose to enable or disable location services within the app settings. We encourage users to review our Privacy Policy to understand how location information is collected, used, and protected.

By using the "ORKUN APP," users acknowledge and consent to the terms outlined in this Privacy Policy. We encourage users to review this policy regularly and reach out to us with any questions or concerns regarding the privacy of their information.